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PRIVACY POLICY

Welcome to Celebrain's policy page, where we are committed to providing a transparent and reliable shopping experience for our customers. At Celebrain, we understand the importance of protecting your privacy and ensuring efficient service. Therefore, we have developed rigorous privacy policies that safeguard your personal information and guarantee its confidentiality. We invite you to explore these policies and ensure that your shopping experience at Celebrain is exceptional in all aspects. Thank you for trusting us!

 

GoCelebrain Privacy Notice

GoCelebrain.com is aware of the importance of how we use your personal information and how we share it. We appreciate your trust in us to handle it with due care and prudence. This Privacy Notice describes how GoCelebrain.com and its affiliates (collectively "Celebrain") collect and process your personal information through websites, devices, products, services, online and physical stores, and Celebrain applications that reference this Privacy Notice (collectively "Celebrain Services"). By using Celebrain, you consent to the practices described in this Privacy Notice.

What personal information does Celebrain collect about customers?

We collect your personal information to provide and continually improve our products and services. These are the types of personal information we collect:

  • Information you provide us: We receive and store any information you provide in relation to Celebrain Services. You can choose not to provide certain information; however, if you do, you may not be able to enjoy many of the features we offer.

  • Automatic information: We automatically collect and store certain types of information about your use of Celebrain Services, including information about your interaction with content and services available through Celebrain Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Celebrain Services and other content served by Celebrain or on its behalf on other websites.

  • Information from other sources: We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For what purposes does Celebrain use your personal information?

We use your personal information to operate, provide, develop, and improve the products and services we offer our customers. These purposes include:

  • Purchase and delivery of products and services: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.

  • Providing, troubleshooting, and improving our services: We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Celebrain Services.

  • Recommendations and personalization: We use your personal information to recommend features, products, and services that may be of interest to you, identify your preferences, and personalize your experience with Celebrain Services.

  • Compliance with legal obligations: In some cases, we collect and use your personal information to comply with laws. For example, we collect information from sellers about the place of establishment and bank account information to verify identity and other purposes.

  • Communicating with you: We use your personal information to communicate with you regarding Celebrain Services through different channels (e.g., phone, email, and chat).

  • Advertising: We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

  • Fraud prevention and credit risk management: We use personal information to prevent and detect fraud and abuse to protect the security of our customers, Celebrain, and others. We may also use scoring methods to assess and manage credit risks.

What about cookies and other identifiers?

To enable our systems to recognize your browser or device and provide and improve Celebrain Services, we use cookies and other identifiers. The GoCelebrain.com web server automatically recognizes and stores information such as the visitor's IP address/domain name combination. This information is used to decipher traffic patterns visiting our pages to increase usability. Your computer or mobile device provides this information automatically each time it connects unless you have activated blocking technology available in some browsers.

Additionally, our website GoCelebrain.com may ask you for "personal information," i.e., individually identifiable information such as your email address, name, postal address, phone number, ID number, which is associated with individually identifiable information to be able to communicate with you to notify you about your account, confirm your purchases, ship to the address you indicate, send updates about the company, survey your opinion through surveys or questionnaires, allow you to participate in contests.

GoCelebrain.com may combine the information you have provided on our website with other information we may collect about you from third parties to personalize our website, services, and offers more effectively.

GoCelebrain.com may contact you to inform you about products, services, promotions, contests, or other activities or offers that may be of interest to you. You can let us know if you wish to be contacted by email request or cancel your subscription at the link shown at the bottom of each email. Additionally, each communication you receive from GoCelebrain.com will give you the opportunity to indicate that you no longer wish to receive further communications.

Does Celebrain share your personal information?

Customer information is a part of our business, and we are not in the business of selling our customers' personal information to others. We share customer information only as described below and with subsidiaries under the control of GoCelebrain.com, which are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Third-party operations: We provide you with services, products, applications, or knowledge provided by third parties for your use on or through Celebrain Services. We also offer services or sell product lines jointly with other companies.

  • Third-party service providers: We employ other companies and individuals to perform functions on our behalf. For example, fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing payments, transmitting content, scoring credit risk, and providing customer service. These third-party service providers have access to certain personal information necessary to perform their functions, but they may not use it for other purposes.

  • Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information is generally one of the transferred business assets. However, this information remains subject to the commitments made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Celebrain or substantially all of its assets are acquired by a third party, customer information would be one of the transferred assets.

  • Protection of Celebrain and others: We release account information and other personal information when we believe it is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Celebrain, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Apart from what is described above, you will be informed if any information about you is shared with third parties, giving you the opportunity to choose not to share that information.

 

How secure is my information?

We design our systems and devices with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.

We adhere to the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you to ensure you are who you say you are.

It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to log out when you are finished using a shared computer.

What rules govern the use of the platform regarding changes to the privacy policy?

The terms of these rules will govern the use of and any information obtained during their execution. GoCelebrain.com reserves the right to change this policy anytime, so please visit this page as often as you wish. Changes to the privacy policy will be effective from the moment they are included on this page.

Legal force of the disclaimer

This disclaimer forms part of the internet publication. If sections or parts of the text are not legal or correct, the content and validity of the other parts remain unaffected by this fact.

General website questions

If you have questions regarding the GoCelebrain.com website or need further information, please contact us at info@gocelebrain.com 

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